On line store Returns
ADORE ESTERO wants you to be completely satisfied with your purchase. If you are not happy with your purchase from the ADORE ESTERO WEBSITE ONLY, you can exchange Only unopened and unused products in their original packaging within 3 days for a full exchange. You may also choose to exchange unopened and unused products for a different product from the ADORE ESTERO website; exchanges will be made within 3 days. Customer is responsible for all return postage.To be eligible for a exchange your item must be shipped unopened prodact is the original package.
ALL SALE ARE FINAL
Affrim/Afterpay
we will not accept any refund for purchase with Afterpay and/or Affirm and/or any other Payments option in are website or in our retail store
We will not accept any refund for are sale and/or final sales on are website and/or are retail stores
Adore Estero sales are in-store(retail location) where we sell merchandise “as is” and all sales are final. merchandise purchased at an adore Estero sale that is sent to adore Estero will be sent back to you and shipping Payment will be your responsibility
Products purchased from a 3rd party store, kiosk or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy.
If you are having an issue with the prodact you buy from are website adoreestero.com and you like to exchanging the product, please contact us at customer service adoreestero@gmail.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
All returns must be shipped back using the return label provided by customer service. Returned products that are determined to be non-defective may be subject to a 20% rework fee.
The product return policy of our retail store
will not be the same as the store on our website
We do not accept returns or Exchange to due the concerns for the safety of our customers .
and you know that all that prodact at are front store are All Final and will be no refund .
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customer service adoreestero@gmail.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customer service adoreestero@gmail.com and/or come to are store at : 10801 Corkscrew Rd, unit 515 Estero, FL 33928 please dont send any package or item we don׳t receive any mail in that location
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should contact us on adoreestero@gmail.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
